Navigating the German Healthcare System as a Military Family
Tricare overseas works differently. Here is how to navigate healthcare in the KMC, from LRMC to German doctors and pharmacies.
Healthcare is one of the biggest concerns for military families PCSing overseas, and for good reason. The system works differently in Germany, and understanding your options before you need them can save a lot of stress and confusion.
Your primary healthcare facility in the KMC is Landstuhl Regional Medical Center, the largest American military hospital outside the United States. LRMC provides most services you would expect at a stateside military treatment facility, including primary care, dental, pediatrics, and emergency services. You will need to enroll at LRMC as soon as possible after arriving.
Tricare Overseas works a bit differently from stateside Tricare. For routine care, you will use LRMC. For specialty care or situations where LRMC cannot accommodate you in a timely manner, you may be referred to German host nation providers. This is where it gets interesting, because German healthcare is excellent. Doctors are well trained, wait times for specialists are often shorter than at LRMC, and the facilities are modern.
If you need to see a German doctor, you will go through the Tricare Overseas referral process. Your PCM at LRMC issues the referral, and you then visit the German provider. Tricare covers the cost, but you may need to pay upfront and file a claim for reimbursement. Keep all receipts and documentation.
German pharmacies, called Apotheken, are identified by a green cross sign. They are everywhere and incredibly knowledgeable. Many German pharmacists speak English, especially in the KMC area. You can get many medications at German pharmacies that would require a prescription in the US, though controlled substances still require a German prescription.
For emergencies, dial 112 in Germany. This is the universal European emergency number and connects you to ambulance, fire, and rescue services. LRMC also has an emergency room open 24/7. If you are closer to a German hospital in a true emergency, go there, as German emergency care is world class and Tricare will cover it.